General Knowledge Tech Quiz 1

1. Name for the 242 pin daughtercard socket that accepts the Intel Pentium II processor with its SEC cartridge?
A. PGA
B. ZIF
C. Slot 1

2. What is the first step in troubleshooting a faulty CRT (monitor)?
A. Use a meter to check the internal circuitry
B. Check the anode lead
C. Check to see if its plugged in and online

3. Information is sent over networks in small units called __?
A. sectors
B. clusters
C. packets

4. Which IRQ is used by the floppy drive (know all 16 because you probably will need to know most of them)?
A. IRQ 6
B. IRQ 5
C. IRQ 10

5. A customer running Defrag in win95 calls you and says it stops while running it and says "Unable to Defrag drive". What should you tell him to do?
A. bring it in for repair
B. run scandisk with the thorough option marked and then try Defrag again
C. run device mgr and look for conflicts (!)

6. To edit the registry in Win 2000 you should type ___ at the RUN command?
A. registry
B. regedit
C. regedt32

 

7. COM ports are used for ___ communications?
A. parallel
B. serial
C. binary

8. What is the first step to be performed when installing a new hard drive?
A. Set the Jumpers
B. FDISK
C. FORMAT

9. The executable file that is directly responsible for starting win 9x. It runs after autoexec.bat and starts vmm32.vxd?
A. command.com
B. win.exe
C. win.com

10. The memory addresses from A0000 to FFFFF are best known as?
A. extended memory
B. upper memory
C. conventional memory

11. What does the NOEMS switch in DEVICE=C:/DOS/EMM386.EXE NOEMS do?
A. disables expanded memory
B. disables extended memory
C. causes HIMEM.sys to take control of EMM

12. Which item provides the most protection against ESD during troubleshooting?
A. Ion generator
B. Antistatic mat
C. wrist strap

13. The default mail client in Win 2000?
A. Microsoft Mail
B. Windows Messaging
C. Outlook Express

14. Programs found here are the first to be loaded into memory when the computer is turned on. It contains the POST and Bootstrap Loader programs?
A. VMM32.VXD
B. CMOS
C. ROM BIOS

15. A customer calls and says his monitor shows the picture but it is covered with tiny black dots. What is one of the most likely causes of this problem?
A. the computer's main RAM is bad
B. improper CMOS setup
C. the video card's RAM is bad

16. Command used in win 9x to check which IP address that was assigned to you by the DHCP server?
A. WINS
B. IPCONFIG
C. WINIPCFG

17. The terms "red book" and "yellow book" refer to __? ?
A. CDROM standards
B. SCSI standards
C. IDE standards

 

18. When measuring an unknown voltage you should always start with the meter on the _______ voltage setting?
A. lowest
B. ohms
C. highest

19. How do you switch between running programs in win95?
A. ALT-TAB
B. CTRL-ESCAPE
C. CTL-ALT-DEL

20. You get a call from a user complaining that his computer locks up after 5 minutes of operation every time he turns it on. What is the possible cause?
A. MBR on Sector 0
B. Bad CPU fan
C. Fluctuating power supply voltages