Operating Systems Domains

Domain 1.0 Operating System Fundamentals

1.1 Identify the operating systemís functions, structure, and major system files to navigate the operating system and how to get to needed technical information.


1.2 Identify basic concepts and procedures for creating, viewing and managing files, directories and disks. This includes procedures for changing file attributes and the ramifications of those changes (for example, security issues).


Domain 2.0 Installation, Configuration and Upgrading

2.1 Identify the procedures for installing Windows 9x, and Windows 2000 for bringing the software to a basic operational level.


2.2 Identify steps to perform an operating system upgrade.


2.3 Identify the basic system boot sequences and boot methods, including the steps to create an emergency boot disk with utilities installed for Windows 9x, Windows NT, and Windows 2000.

2.4 Identify procedures for loading/adding and configuring application device drivers, and the necessary software for certain devices.

Domain 3.0 Diagnosing and Troubleshooting

3.1 Recognize and interpret the meaning of common error codes and startup messages from the boot sequence, and identify steps to correct the problems.

3.2 Recognize common problems and determine how to resolve them.


Domain 4.0 Networks

4.1 Identify the networking capabilities of Windows including procedures for connecting to the network.


4.2 Identify concepts and capabilities relating to the Internet and basic procedures for setting up a system for Internet access.


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